Busy Tag® Shipping Terms and Conditions

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Please review these Shipping Terms and Conditions (the "Terms") carefully before making a purchase from Busy Tag®. By placing an order, you acknowledge and agree to be bound by these Terms.​

1. Shipping Method: Busy Tag® offers shipping via standard shipping methods. The specific shipping method will be determined by the availability and efficiency of the carrier services in your area. In most cases, shipping will be done via courier or postal service, depending on your location.

2. Shipping Costs: Shipping costs will be calculated based on the weight and destination of your order. The shipping cost will be displayed during the checkout process and will be added to the total cost of your order.

3. Shipping Time: Busy Tag® does not guarantee specific shipping times, as these are dependent on the carrier’s service and your location. However, we strive to ensure that your order is delivered within a reasonable timeframe.

4. Shipping Address: Please provide an accurate shipping address during the checkout process. If you discover any errors or need to change your shipping address after placing an order, please contact our customer support team immediately.

5. Shipping Insurance: Busy Tag® does not offer shipping insurance. Please consider this when placing an order, as you will not be eligible for a refund if your order is lost or damaged during transit.

6. Return Policy: You may return the item within 30 days of payment. Please ensure that the item is in its original condition and packaging (meaning – not opened, not used). Return requests must be submitted via our customer support team. You are solely responsible for the cost of shipping & handling the returned Product. Unauthorized returns will not be refunded or credited to your account, and Busy Tag® may handle or dispose of those products as Busy Tag® sees fit.

7. Warranty: Busy Tag® products come with a standard 2-year warranty for a natural person and 1-year warranty for a legal person. This warranty covers any manufacturing defects with the product. If you experience any issues with your Busy Tag® product, please contact our customer support team for assistance. Before returning the purchase, it is necessary to contact the Busy Tag® Customer Support Service to agree on the conditions for returning and repairing the damaged product or the conditions of returning the purchase, canceling the purchase and sending it back.

8. Limitation of Liability: Busy Tag® is not liable for any damages resulting from the use of our products. Please use our products responsibly and follow the instructions provided with the product.

9. Products Returned By Shipping Provider as Not Received: If the Product could not be delivered to the address you provided and was shipped back to Busy Tag®, Busy Tag® reserves the right, and you hereby authorize Busy Tag® to charge you for any repeat shipping fees up to the purchase price of the returned Product.

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By placing an order with Busy Tag®, you agree to these Shipping Terms and Conditions. If you have any questions or concerns, please contact our customer support team at hello@busy-tag.com